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Privacy Policy

Effective Date: April 6, 2026

This Privacy Policy explains how HONG KONG SENYAO TONG LIMITED ("we", "our", or "us") collects, uses, and protects your information.

1. Information We Collect

We may collect:

  • Personal information (name, email, phone number)
  • Account credentials
  • Shipping information (addresses, package details)
  • Payment-related data (processed via third parties)
  • Usage data (IP address, browser type, logs)

2. How We Use Information

We use information to:

  • Provide and operate our platform
  • Process transactions
  • Generate shipping labels and tracking data
  • Improve our services
  • Communicate with users

3. Payment Processing

Payments are handled by secure third-party providers. We do not store full payment card details.

4. Data Sharing

We may share data with:

  • Shipping carriers
  • Payment providers
  • Service providers supporting our operations

5. Data Security

We implement reasonable security measures to protect your data.

6. Data Retention

We retain data as necessary for business and legal purposes.

7. Your Rights

You may request access, correction, or deletion of your data.

8. Cookies

We may use cookies to enhance user experience.

9. Changes

We may update this Privacy Policy at any time.

10. Contact

HONG KONG SENYAO TONG LIMITED
Email: support@frogshipping.com